To easily browse our catalog, select a category from the menu or discover our selections on the Home Page. To find something more specific, use our filters or the page's internal search function.
On each product page you will find a description of the item and its composition. Click on the product image to zoom in and see all the details.
How to order
From the product page, select the item.
Add the item to your cart.
Once you have completed your shopping, click on the "Checkout" button.
Enter your details and proceed to checkout.
Select a payment method.
Enter your payment details.
Check that the information you have entered is correct and click "Checkout".
If you are paying by credit card, you may be prompted for a second authentication to authorize payment before completing your purchase. In this case, you will need to enter a one-time password or SMS code or use another authentication method, depending on what your credit card issuer has set up.
Within a few minutes you will receive a confirmation email with the details of your order. From this moment on, our warehouse will take care of everything and, as soon as we ship your order, we will notify you with a confirmation email.
No, we have chosen to sell exclusively on our website in order to offer you the highest quality handbags at a reasonable price, without intermediaries.
Unfortunately, no. Each order is processed automatically and, once it has been confirmed, it is no longer possible to modify its details. To purchase additional items, you must place a new order; to return them, please see our return and refund policy.
Sorry, we cannot make a single shipment for two orders, as the details of each order are processed automatically. As soon as the packages leave our warehouse, you will receive a confirmation email for each order with separate tracking numbers and invoices.
Sorry, but once you have confirmed an order, it is automatically processed and cannot be cancelled. You can return your order as indicated in our return and refund policy.
Of course! You can browse the mobile optimized version of our website.
Yes, we sell worldwide.
In the Spanish peninsula and Balearic Islands shipping and returns are free of charge.
Outside Spain shipping costs range from 20€ to 30€. The taxes or customs duties that could be generated to the delivery of the package are covered by us, they are included in the final amount. More info
All our shipments are express.
Spain takes 24/48 hours.
Europe takes maximum 5 days.
Rest of the world maximum 7 days.
* In remote locations DHL may not have coverage and may have to work with a local carrier, which may delay your delivery by a few days.
Orders are shipped from our warehouse in San Sebastian, Spain.
Puedes comprobar el estado de tu pedido y hacer un seguimiento de la entrega en cualquier momento. Introduce el Número de Seguimiento que has recibido por email con la confirmación del envío.
Unfortunately, it is not possible to choose a specific date and time. You can contact the courier service in charge of the shipment to arrange, if possible, the delivery of the package. The courier company we work with is DHL.
If you would like to receive an order on Saturday or Sunday, please contact us and we will try to arrange it, at an additional cost.
If your order has not yet been delivered within the estimated time period, we suggest the following:
Check the status of the order by entering the Tracking Number provided to you by email in the shipping confirmation.
Check that the address provided for delivery is correct.
In case of a failed delivery, please contact DHL courier service.
If you need further assistance, we invite you to contact us. We will be happy to assist you. Send us an email to email@example.com or call us at +34 617848058.
Yes, within 10 working days after we receive the item, you will see the refund.
Yes, at the time of shipment you will have received an email from us with a return slip. Follow the instructions given in this link, returns and refunds policy, we take care of everything with our shipping agency DHL.
If you have lost the return slip that was sent to you by email, just contact us at firstname.lastname@example.org and we will resend it to you.
Of course, it is possible to use another courier service than the one that delivered the package. Please send your return to the following address:
Avenida de la Libertad 38 - 3ºA
20004 San Sebastian
Please note that if you do not use our pre-printed return label, Mauska is not responsible for possible theft or loss in transit; therefore, we recommend that you choose a shipping service where you can track your shipment. If you have paid the shipping costs yourself, we will reimburse you for the full amount refunded.
Check that you have entered the details correctly for the selected payment method. If you are paying by credit card and you are asked to enter a one-time password or SMS code, or to use another authentication method to authorize payment, please check that you have followed all the instructions of your credit card issuer.
If the problem persists, we suggest that you contact your credit card issuer; in the meantime, you can use an alternative payment method. More info
If you need further assistance, please contact us and we will be happy to help you.
Mauska accepts the following forms of payment:
Credit and debit card: Visa, MasterCard and Maestro.
As soon as you complete the order, we will automatically request the necessary payment authorization to verify the validity of the credit card and the availability of funds. This is when the charge will be made.
Yes, you can do it in 3 interest-free installments.
The steps to be followed are as follows:
Add item(s) to your cart.
Go to checkout and choose Klarna.
Pay later over 3 installments. The first payment is taken when the order is processed and the remaining 2 are automatically taken every 30 days.
Warranty and after-sales service
Subscribing to our Newsletter allows you to:
Be among the first to know the latest news and novelties from Mauska.
Access to promotions reserved exclusively for our customers.
...And much more!
Try adding the address email@example.com to your contacts or safe senders list in your email account; this will prevent the spam filter from blocking future newsletters.
If this does not solve the problem, please contact us.
If you no longer wish to receive our Newsletter, you can unsubscribe at any time. To do so, click on the unsubscribe link at the bottom of each newsletter. This link opens a web page where you can confirm your desire to unsubscribe.
Please note that you may receive a few more communications before your request is effective. We apologize for any inconvenience this may cause you.
All our items are guaranteed for one year from the day you place your order, this warranty covers any manufacturing defect.
We offer lifetime after-sales service, this means that if any of our items break down, we will gladly fix it for you under quotation.
Our leather goods will look even more beautiful over time, as long as you carefully follow the following key instructions:
Do not overload your bag
Avoid exposing your leather goods to humidity or direct heat sources (radiators, sun).
Avoid any contact with alcohol (perfume, solvents) and greasy substances (make-up).
Store your bag upright in its felt bag and stuffed with tissue paper to keep its shape.
Avoid contact with rough or abrasive materials.
Avoid exposing metal parts to harsh conditions, as the coating may peel off, and wipe with a soft, dry cloth
Waterproof your leather item and maintain it with a professional leather conditioner on a regular basis.
Take special care of white or light-colored bags to avoid stains, as they are difficult to clean.
Wipe your leather goods with a dry, clean, non-abrasive and soft cloth.
In case of contact with water, do not rub the leather: use a dry, clean cloth and, with gentle touches, let it absorb the liquid.
If stained, dab the area with a soft, damp cloth and allow to air dry. Apply a clear skin cream in gentle circular motions.